Privacy Policy

Last updated: October 2026

This policy explains what happens to your information when you visit epbig.property, call the number on this website, or send us a form. In it, "we" and "us" mean Epbig Walk-In Tubs. It is a general template, not legal advice.

What You Give Us

When you call or fill in a form, you may share your name, phone number, email address, location, and a few words about your bathroom project. We only receive what you choose to tell us.

What the Site Picks Up on Its Own

A simple visit can pass us some details. These may include your IP address, the type of browser and device you use, which pages you open, and when you visit. Calls to the number shown here may be tracked, and some may be recorded, for quality and billing reasons.

Why We Use Your Information

We use it to:

• Connect you with an independent walk-in tub or shower provider that serves your area
• Pass your request to that provider so they can reach you
• Reply to your questions and messages
• Understand how people use this website and our phone lines
• Make the website and our service better
• Follow the law and guard against fraud or misuse

Who Else Receives It

Epbig Walk-In Tubs is a referral service. When you ask for help, we send your contact details and project notes to one or more independent providers or marketing partners so they can follow up. Those businesses are separate from us. Each one has its own privacy practices.

Companies that keep the site and phone lines running may also see some information. Examples are hosting, analytics and call-tracking vendors. We may also share information when the law requires it, or when we need to protect our rights.

Selling and Sharing

We do not sell your personal information for cash. Some laws treat passing data to marketing partners as a "sale" or a "share." Where those laws apply to you, you may be able to opt out.

Please Keep Health Details Short

Please do not send medical records or detailed health information. A brief note about what makes bathing hard is plenty for a provider to plan a visit.

Cookies and Analytics

This website may use cookies and similar tools to learn how visitors use it. Your browser lets you block or clear cookies. If you turn them off, some parts of the site may not work as well.

Your Choices

Depending on where you live, you may be able to see, correct or delete the personal information we hold. You may also be able to opt out of certain sharing. Send any request to contact@epbig.property. We may need to confirm who you are before we act on it.

Safekeeping and How Long We Keep It

We take reasonable steps to protect your information, but no system is perfectly secure. We keep information only as long as the purposes above or legal duties require.

Children

This website is not meant for children under 13. We do not knowingly collect information from them.

Changes to This Policy

We may revise this policy from time to time. The date at the top shows the newest version.

Questions

If you have a question about this policy, email contact@epbig.property.